Privacy Policy

1. Introduction

Welcome to Ramen Moto ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website www.ramenmoto.uk, visit our restaurant, or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of personal data:

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number (e.g., when you make reservations or contact us).

  • Order & Payment Details: Billing and transaction information (processed securely via third-party payment providers; we do not store card details).

  • Feedback & Reviews: Any opinions, inquiries, or feedback you provide through our contact forms or review platforms.

b. Automatically Collected Information

When you visit our website, we may collect:

  • Device & Browsing Data: IP address, browser type, operating system, pages visited, and time spent on our site.

  • Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use your data to:

  • Process bookings, orders, and payments.

  • Improve our services and customer experience.

  • Send promotional updates, if you opt in.

  • Ensure website security and prevent fraud.

  • Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors, reservation systems, and analytics providers.

  • Legal Authorities: If required by law for compliance, fraud prevention, or security enforcement.

5. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We retain personal data only as long as necessary for business and legal purposes.

6. Your Rights Under UK GDPR

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability.

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights are violated.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing their terms before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our practices. Any significant changes will be communicated on our website.

9. Contact Us

For privacy-related inquiries, contact us at:

Email: gsemotouk@gmail.com
Address: 6 Charlotte St., London, United Kingdom W1T 2LR